Zune Warranty

Is there a number associated with a HUMAN BEING to contact about a ZUNE

el cristal de mi zune se quebro. donde puedo conseguir que lo reparen. telephone

I brought my zune in a navy exchange store in february 2007
it was working good until I don’t know why the inlet for the head set won’t work for any kind of headset

I need an address to mail my zune for you to get it fix, please email me the address at yony1027@yahoo.com.

do you have a cracked zune screen and zune wont fix it want to sue zune e-mail me nettyphoo@yahoo.com

I need an address to mail my zune to get fixed.Please e-mail the address.Thank you

I need an address to mail my zune for repairs under waranty. Please e-mail the address. Thank You,kimberkinsey@aol.com

v

Customer Service,

I bought a Zune in Nov 2007 from Costco.com. Tonight, I discovered that the inside screen has a few crack lines even though the top glass cover is still intact (without any crack on the glass).

How and where should I get my Zune repair in Seattle, WA area ?

Kindly advise ASAP. Thanks.

Kasey

my zune went to shit on me today what do i do now?

I purchase a Zune, and bout six months mines stop working.. for no reason and Idea of Fixing it please let me know Thanks

My zunes head set wont work, Iv tried severak head sets and there is a defect with the zune, Im still under warranty please send me an add to send zune to, to get fixed!

hey Zune keeps shutting down and I have tried what the forums say by updating the data but it keeps shutting down…..it is still under warranty so please E-mail me instructions to get it fixed at jumpinjimi7@yahoo.com

My zune’s battery will die after only a few hours of playing, which i know a lot of people are having the same problem.

Also, when i charge it up and dont play it within a day, the battery is already dead the next day i decide to turn it on.

And if i play the zune for a few songs (maybe 3) then turn it off then turn it back on a few MINUTES later…the battery is almost dead.

And if i turn the zune off and a few HOURS come back to it, it is already dead, even if the battery level was almost full when i turned it off previously.

I have never dropped my zune.
When it says low battery, I make sure I turn my zune off. And charge it up ASAP.
Just one day, it decided it wanted to be dead the next time I turned it on.

i bought my zune from amazon back in november but it was to late to return it there again, so i guess i have to rely on my one year warranty from microsoft.

Is anyone else having the same issue?

Does anyone have a similar issue?

my zune screen cracked in my pocket is that covered in my warranty? please email me with info

The screen on the inside of my zune is broken and there is also a crack on the outside screen as well. I want to know if the warranty covers the damages to my zune? Please email me and let me know.

I was just wondering what the address and info on where to send my Zune

I bought my zune in December and i dont know why it stop working.. for no reason and Idea of Fixing it please let me know Thanks.

I have the same problem as the person who posted this.

“My zune’s battery will die after only a few hours of playing, which i know a lot of people are having the same problem.

Also, when i charge it up and dont play it within a day, the battery is already dead the next day i decide to turn it on.

And if i play the zune for a few songs (maybe 3) then turn it off then turn it back on a few MINUTES later…the battery is almost dead.

And if i turn the zune off and a few HOURS come back to it, it is already dead, even if the battery level was almost full when i turned it off previously.

I have never dropped my zune.
When it says low battery, I make sure I turn my zune off. And charge it up ASAP.
Just one day, it decided it wanted to be dead the next time I turned it on”

I bought my zune at MCCS Miramar Exchange. I have the reciept. I bought it April 07 and I need the address to send it to for repairs quickly before my warranty is over.

My zune has had these problems for about 6 months now. I just kept putting it off.

Please email me the steps i need to take to send it in. and the address of which i send it to.

Thank You
Brittani Ewald

my usb port from my zune no longer works it doesn’t charge the battery and it desn’t upload from library.I am still under warranty, what can i do?i live in spain, can i send the zune to microsoft for repair(how?)or do i boy a motherload from ebay and install it myself?
help please callmejuanh@msn.com

The number for support is 1-877-438-9863

my zune headphone jack is broken and i dont know why. where do i send it or get a number to find out.

Thinking of buying one and wondering if anyone helped any of these people… or if their issues were resolved. I’ve had problems w/IPODs & wanted to try something new. It’s like buyer beware, now I don’t want to buy either one because they both seem to have similar issues (especially w/batteries). Also, did people find a mailing address to ship their player for repair??

call this number 1-877-get-zune they will walk you through the process send you a box fed exp so u can mai to them for repair, if they can’t fix it,they will send you a new one

i have a 1st gen zune and am mad pissed that as soon as i bought it a new one came out. i have a 3 year warranty at the store target and mine is in ok shape… with this warranty they said if they cant fix it, they replace it…would they give me a 2nd gen. zune

I need an address to send my zune. It wont connect to my computer to put music on it. Ive tried all the things on your troubleshooting, and it still wont connect. Ive only had it since september of 07 and would like to get it fixed.

mine died after 7 months……… it just decided to never work again after 7 months of usage and in was never dropped….

yea i have 2 zunes

one 30 gb
the other is a 4 gb

the 30gb has a cracked lcd
the 4 gb just won’t work

but for some reason

i say stick with it

enough ompliants and microsoft should give in

I got my 80 GB Zune through Amazon a few months ago and now the screen on it is out. Everyhting else is good but the screen. How do I get a repair/replacement on it? It was bought in Feb. 2008.

Hi, got a few questions.

Is there no support line for the UK? Do I have to call up the US number about getting mine repaired? Will this cost me anything?

I bought my 2nd gen Zune off eBay and it says for sale in US only. Will I have to end up sending it off to the US?

I gave my husband an ipod when it first came out and it still works perfectly. I just mad the 1 year warranty of my Zune and now and keeps shutting on and off. I loaded the new software and it took off all my songs. The website does not recognize the software. This is ridiculous. I would not recommend anyone buy a Zune. No wonder microsoft is havnig problems. They claim it will be over a hurdred dollars to look at it. As far as I’m concerned I’ll put the $100 towards an Ipod.

I just spoke to someone in another country about my Zune that just missed the 1 year warranty. It keeps shutting on and off, deleted all my songs and after reloading the new software, doesn’t recognize my Zune.

I hope everyone who is having this problems sends a letter to the Better Business Bureau and Consumer Protection and Microsoft Legal Dept . 1 Microsft Way, Redomond WA 98052

As much money as a Zune costs it should last for more than a year.

i bought a zune 10 month ago .i have a problem it can’t hold the charge for long time .

i took my zune in my pocket and the inside lcd cracked. It still works. I bought it November 2007. When we asked support people they are saying it is not covered under the warranty? What can we do?

I bought my zune last november 2007 and it cracked last week in my pocket? Support is saying it is not covered under warranty. How do we deal with this.

my hold switch broke
is there any way to fix this?
please reply!

My zune has severe water damage and won’t turn on. What types of warranty are offered for my device?. Also, if it isn’t insured, should i try to get the device fixed or would it be easier just to replace it?

please reply!
Thanks!

So the hold switch on my 4 GB Zune won’t work. It’s stuck on hold and therefore I cant use the device. Im going to send it in and try to get it repaired or I want a new one. Ive had it for 8 months,so it’s within the 1 year warranty. That thing is my pride and joy, haha, and I will be extremely angry if Microsoft doesn’t accept it within the warranty.

zune is amazing

i’m wondering what the zune warranty covers exactly because i can’t seem to find it on your website. If you have the url for that i would appreciate it.